Reynolds Consumer Products Canada Website Privacy Policy
Effective Date: February 13, 2018
I. Purpose and Scope
Reynolds Consumer Products Canada ("Reynolds", “we”, “us” or “our”) has created this Privacy Policy ("Privacy Policy") to describe how we collect, use and share personal information in connection with the www.ALCAN.ca website (“Site”).
II. Changes to this Privacy Policy
This Privacy Policy is current as of the effective date set forth above. Reynolds reserves the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles. We encourage you review this Privacy Policy regularly. Your continued use of our Site or provision of Personal Data following any changes to this Privacy Policy constitutes your acceptance of any such changes.
III. Personal Data Collection and Use
Lawful and correct treatment of Personal Data is very important to us. If you sign up to receive additional information about any of our products, request our e-mail newsletter, or wish to use other special features offered through our Sites, you may be asked to provide Personal Data about yourself.
For purposes of this policy, "Personal Data" means data that personally identifies an individual or that may be used to personally identify an individual. This includes, but is not limited to data such as an individual’s name, date of birth, phone number, address and e-mail. If you decide not to provide us with Personal Data, you will still be able to view our Site.
If you provide your Personal Data to receive information about any of our products, you may opt out of receiving such information at any time by following the opt-out link provided in any of the e-mails you receive from us.
The information Reynolds collects is primarily used to provide information about products to our customers. Reynolds will not provide, rent or resell your Personal Data to third parties for marketing purposes.
In particular, Reynolds may collect and/or process the following information about you:
- Information that you provide by filling in forms on our Site, such as your name, address, e-mail address, phone number, the types of products you are interested in and information about your occupation. This includes information you may provide when you request additional information about our products or sign up to receive one of our e-mail newsletters.
- Your contact information when you report a problem with one of our Sites.
- If you contact us, we may keep a record of that correspondence.
- Test list item
IV. Information Collected Automatically
Reynolds collects certain information automatically when you visit our Site. Examples of this information include, but are not limited to, the frequency of your use of our Site and the route by which you choose to access it and your use of any hyperlinks available on our Site. We and our service providers, agents or suppliers may process and use this data for purposes including, but not limited to, website development, assessing patterns of use, or planning and assessing Reynolds marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained in the aggregate unless otherwise noted. To the extent possible, we will treat such information as Personal Data.
We use tracking technologies to improve and personalize the user experience and gain insights into the needs and shopping habits of our visitors as it relates to our products, including for targeted advertising, as described in more detail below.
Cookies
In order to improve our site, we utilize "cookies" to maintain a record of your visit, by using a cookie file that is stored on the hard drive of your computer. A cookie is a small text file that is transferred to a web browser by a web server and can only be read by the server that gave it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided us with Personal Data.
Cookies help us to improve our Site and to deliver more personalized service by enabling us to estimate audience size and usage pattern; to store information about your preferences; to speed up your searches and may be used to recognize your computer.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting our cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of our Site.
IP Addresses
We use your IP address to help diagnose problems with our server, and to administer our Sites. We may also use your IP address to identify you when we feel it is necessary to enforce compliance with this Privacy Policy or our website Terms and Conditions, or to protect Sites, systems, information, employees, business partners, service providers, users, customers or others.
Pixels
Third parties with whom we contract may place and use pixels on our Site which are associated with cookies to allow internet-based ads to Reynolds Consumer Products website visitors who visit other websites.
Google Analytics and Advertising
Our sites may use Google Analytics to track demographics and interests of our visitors. Tracked information may include: age, gender, and interests based on browsing history. We will use this information for marketing purposes. Users can opt-out of being tracked here: https://tools.google.com/dlpage/gaoptout/
V. Disclosures/Onward Transfers
Reynolds may disclose your Personal Data to any member of our group, which means our subsidiaries and our ultimate holding company and its subsidiaries in compliance with applicable privacy principles, regulations and rules, as necessary for the purposes described in this Privacy Policy.
In order to more efficiently provide the products you may request from us, Reynolds may also share your Personal Data with selected third parties and group members who are acting or gathering information on our behalf as our agents, suppliers, or providers.
To this effect, we may disclose Personal Data to the following:
- Third parties and group members who perform tasks on our behalf, such as data hosting and processing, analytics, marketing. These third parties and group members must agree to provide adequate protections for your Personal Data that are no less protective than those set out in this Privacy Policy and to use your information only for the purposes for which the third party has been engaged by us. Some of these entities may be located in the United States. While outside of Canada Personal Data will be subject to applicable foreign laws, which may permit foreign government and national security agencies to access Personal Data in certain circumstances.
We may also disclose your Personal Data to third parties if:
- We sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such businesses or assets for the purposes of evaluating the proposed transaction. If the transaction is completed, we may disclose Personal Data to the buyer who may use the Personal Data for similar purposes as described in this Privacy Policy.
- We are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, subpoena or other court order; or in order to enforce or apply any of our online Terms and Conditions and other agreements; or to protect the rights, property or safety of our group companies and organizations for the purposes of fraud protection and credit risk reduction; or for any other reason as required or permitted by law.
VI. Right to Access, Change or Delete Personal Data
If you have submitted Personal Data through a Reynolds Site and you would like to review, request changes or have that information deleted from our databases, please contact Reynolds via email at RCPCommunications@ReynoldsBrands.com, or send a letter to RCP Privacy Changes at Reynolds Consumer Products, 1900 West Field Court, Lake Forest, Illinois 60045, Attention: VP and General Counsel.
We will use all reasonable efforts to supply you with a copy of your Personal Data and/or correct any factual inaccuracies. Upon request, we will remove such information from our databases unless we are entitled or required to retain it pursuant to other agreements or by law.
Be sure to include your name and clear instructions regarding any change or deletion. In the event you choose to delete your Personal Data from our database, we will retain a record that such information had been deleted as well as your request for deletion as evidence of our compliance with this Privacy Policy.
We may take reasonable steps to verify your identity before providing access to Personal Data or making changes.
VII. Security and Data Integrity
Personal Data is maintained on our servers or those of our affiliates or service providers. Authorized employees, representatives and agents will have access to your Personal Data as necessary for the purposes described in this Privacy Policy. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee its security and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
VIII. Other Sites
Our Sites may contain links to other websites that we do not operate or control.
Reynolds is not responsible for the content, security, or privacy practices employed by third party websites. Once you leave our website, we encourage you to review the privacy policy of any website linked to from one of our Sites before using it.
IX. Opt-Out
If you no longer wish to receive information concerning or products, please contact us at the e-mail address listed below to notify us of your wishes, or use the unsubscribe feature included in our email messages.
X. Complaints
Reynolds takes your privacy concerns seriously. If you believe that Reynolds has not complied with this Privacy Policy with respect to your Personal Data, you may write to RCPCommunications@ReynoldsBrands.com or send a letter to RCP Privacy Complaints at Reynolds Consumer Products, 1900 West Field Court, Lake Forest, Illinois 60045, Attention: VP and General Counsel
Reynolds Consumer Products Websites Terms of Use
This agreement outlines the terms of use for any website (the “Website”) operated by Reynolds Consumer Products Canada ("Reynolds", "we", "our", or "us"). Our Website, which is linked to this policy enable users of the Internet ("you" or "your") to view and learn more about us and our products.
1. Use. Please read these terms of use (the "Agreement") carefully before accessing the Website. By accessing the Website, you agree to be bound by the terms and conditions set forth in the Agreement. If you do not wish to be bound by the Agreement, you are not authorized to use the Website. Reynolds reserves the right to modify the Agreement at any time. You agree to review the Agreement periodically to be aware of any such modifications. You further agree that your continued use of the Website shall be deemed to be your conclusive acceptance of the current version of the Agreement. We will indicate that changes to the Agreement have been made by updating the date indicated after "Last Modified" at the end of the Agreement with the date on which such changes were made. A current version of the Agreement is accessible via the footer of the Website's homepage.
2. Copyright. All content contained on the Website, including but not limited to video, clips, photographs, text, graphics, logos, icons, images and software (collectively, "Content"), is the property of Reynolds or its licensors and is protected by Canadian and/or international copyright laws. Any reproduction, modification, distribution, transmission, republication, display or performance of the Content contained on this Website is strictly prohibited. If you use material appearing on the Website in violation of this Agreement, you may be liable for infringement, misappropriation or other causes of action to the fullest extent of the law.
3. Trademarks. Unless otherwise indicated, all names, graphics, designs, logos, page headers, button icons, scripts, commercial markings, trade dress, and service names included in the Website are trademarks of Reynolds or its licensors or suppliers (collectively, the "Trademarks") and are protected by the trademark laws of Canada and other jurisdictions. You may not use, copy, reproduce, republish, distribute, modify or post any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials on the Website, without our prior written consent. The Trademarks may not be used in any manner that is likely to cause confusion, or that disparages or discredits us.
4. Links. Reynolds and/or third parties may provide links to other websites of possible interest to you. Because we have no control over such websites, you acknowledge and agree that we are not responsible for the availability of such websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. You also acknowledge and agree that Reynolds shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. All such websites shall be subject to the policies and procedures of the owner of such websites.
6. DISCLAIMER OF WARRANTIES.
6.1 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS IN SECTIONS 7 OR 8 BELOW MAY NOT APPLY TO YOU.
6.2 YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. REYNOLDS DOES NOT MAKE ANY REPRESENTATION OR WARRANTY, AND PROVIDES NO CONDITIONS: (i) AS TO THE ACCURACY, CORRECTNESS, COMPLETENESS OR USEFULNESS OF ANY CONTENT APPEARING ON THE WEBSITE AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT APPEARING ON THE WEBSITE, OR (ii) CONCERNING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY CONTENT OR PRODUCTS APPEARING ON THE WEBSITE. THE WEBSITE AND ANY PRODUCTS APPEARING ON THE WEBSITE ARE PROVIDED TO YOU "AS IS" AND REYNOLDS MAKES NO REPRESENTATION OR WARRANTY, AND PROVIDES NO CONDITIONS, OF ANY KIND TO YOU, EITHER EXPRESS OR IMPLIED. SPECIFICALLY, REYNOLDS DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
6.3 YOU ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL REYNOLDS BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON CONTENT OBTAINED THROUGH THE WEBSITE OR CAUSED BY YOUR CONDUCT. REYNOLDS DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE WEBSITE, AND THE OPERATION OF THE WEBSITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL. REYNOLDS IS NOT RESPONSIBLE FOR ANY FAILURES, DELAYS OR INTERRUPTIONS OF THE WEBSITE.
7. LIMITATION OF LIABILITY.
7.1 IN NO EVENT SHALL REYNOLDS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE INCLUDING, WITHOUT LIMITATION, FOR LOST PROFITS OR BUSINESS, OR ANTICIPATED LOST PROFITS OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REYNOLDS'S AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE IS LIMITED TO ONE THOUSAND DOLLARS ($1,000).
8. Indemnification. You agree to defend, indemnify, and hold harmless Reynolds from any claim, expense or demand including, without limitation, for reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
9. Privacy. Reynolds is committed to safeguarding your privacy. The terms regulating the handling of personal information in connection with the Website are described in our Privacy Policy.
10. Governing Law. To the extent permitted by law, you acknowledge and agree that this Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, excluding conflict of laws provisions thereof that would indicate the application of the laws of any other jurisdiction and you hereby submit to the exclusive jurisdiction and venue of the courts in the City of Toronto to resolve any legal matter arising from this Agreement. You agree to receive service of process through certified mail or by other means sanctioned by law, and you expressly waive any claim of improper venue and any claim that such courts are an inconvenient forum.
11. General. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforceable. You agree that this Agreement may be assigned by Reynolds, in its sole discretion, to a third party. Section headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act thereafter with respect to that or any subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The provisions of this Agreement will survive termination or expiration to the extent necessary to carry out the intentions of the parties.
12. Contact Us. If you have any questions or concerns regarding the Website, please Contact Us at RCPCommunications@ReynoldsBrands.com or write to us at Reynolds Consumer Products, 1900 West Field Court, Lake Forest, IL 60045.
